Last Updated: Jan 15 2025
Welcome to Three Strands Coffee Co. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our site or purchasing our products. If you do not agree to these terms, you may not access the website or use our services.
1. General Information
Company Name: Three Strands Coffee Co.
Contact Information: info@threestrandscoffee.ca
Location: Sturgeon County, Alberta, Canada
2. Use of the Website
By using our website, you agree to:
Use the site for lawful purposes only.
Provide accurate and current information when making purchases or inquiries.
Refrain from uploading harmful code or engaging in activities that could disrupt the site.
You must be at least 18 years old or have parental consent to use this site.
3. Products and Pricing
All prices are in Canadian Dollars (CAD) and are subject to change without notice.
We strive to provide accurate product descriptions; however, slight variations may occur.
Taxes, including GST and applicable provincial taxes, will be calculated at checkout.
4. Payment and Billing
We accept e-transfer. You confirm that:
You are authorized to use the selected payment method.
Payment information provided is accurate and valid.
5. Third-Party Payment Services
We use third-party payment processors such as PayPal, Stripe, Shopify Payments to handle transactions. By making a purchase on our site, you agree to comply with the terms and conditions of these third-party providers.
Limitations of Liability: We are not responsible for errors, delays, or issues caused by these payment providers. Any disputes or concerns about payment processing should be directed to the respective service provider.
All transactions are processed securely, and your payment information is protected under their security protocols.
6. Shipping and Delivery
We ship within Canada.
Shipping costs and estimated delivery times will be displayed at checkout.
Once delivered, the risk of loss or damage passes to you.
7. Refunds and Returns
If you are unsatisfied with your purchase, please contact us within 14 days of receipt at info@threestrandscoffee.ca. Refunds or exchanges are subject to the following:
Proof of purchase or evidence of damage may be required.
Custom orders and green coffee are non-refundable unless defective.
8. Privacy and Data Use
Your personal information is used solely for processing your orders and improving your experience. Please review our Privacy Policy for more details.
9. User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. You agree to:
Provide accurate and current information during registration.
Notify us immediately of any unauthorized access or security breaches.
We reserve the right to suspend or terminate accounts that violate these Terms of Service or are found to be engaging in unlawful activities.
10. Intellectual Property
All content on our website, including text, images, and logos, is the property of Three Strands Coffee Co. and protected under copyright laws. Unauthorized use is prohibited.
11. Limitation of Liability
We are not liable for any indirect or consequential damages arising from your use of our site or products.
12. Governing Law
These Terms of Service are governed by the laws of the Province of Alberta and the applicable federal laws of Canada.
13. Changes to Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page, and your continued use of our site constitutes acceptance of those changes.
14. Contact Us
If you have any questions about these Terms of Service, please reach out to us at:
Email: info@threestrandscoffee.ca
