Last Updated: Jan 15 2025

At Three Strands Coffee Co., your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Personal Information We Collect

We collect the following types of personal information:

Device Information

Automatically collected when you visit our site, including:

Your web browser, IP address, time zone, and cookies installed on your device.

Details about the pages you visit, referring websites, and interactions with our site.

Technologies Used:

Cookies: Small data files stored on your device. Learn more or manage cookies at allaboutcookies.org.

Log Files: Track actions on the site and collect browser and IP details.

Web Beacons/Tags/Pixels: Measure site browsing behavior.

Order Information

Collected during purchases, including:

Name, billing/shipping address, payment details, email, and phone number.

2. How We Use Your Information

Your personal information is used to:

Process and fulfill orders (including payment and shipping).

Communicate with you about your orders or inquiries.

Screen orders for potential fraud or risks.

Improve our website and marketing campaigns by analyzing browsing behavior.

3. Sharing Your Information

We share your information only as needed to provide our services, including:

Third-Party Services: We use platforms like Shopify to power our online store and Google Analytics for insights.

Shopify’s Privacy Policy
Learn about Google Analytics’ data practices.

We may also share your information to comply with legal obligations or protect our rights.

4. Data Retention

We keep your order information for our records unless you request its deletion.

5. Cookies and Tracking

You can manage or disable cookies through your browser settings. Please note that certain site features may not function properly without cookies.

6. Your Rights

As a Canadian customer, you have the right to access, update, or delete your personal information. Please contact us at info@threestrandscoffee.ca for assistance.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. The “Last Updated” date will indicate the latest revisions.

8. Contact Us

If you have questions or concerns about our privacy practices, you can reach us at:

Email: info@threestrandscoffee.ca

Phone: 780-289-3772